1. Shipping
• USA Free shipping (Except Hawaii, Alaska, Puerto Rico, Guam)
• Don’t accept FPO, APO, and PO Boxes Addresses
• Logistics Provider: FedEx or UPS (3 – 7 business days)
• Tracking Number For Every Order
2. Return & Exchange
Return or exchange within 90 days from the delivered date is accepted, Requirement:
Items received within 90 days from the delivered date.
Items received unused, undamaged and in original package.
Coziwow provides the return shipping fee for a defective item, wrong item, item damaged during transit, item missing accessories.
3. Warranty
We promise to offer a 1-year product warranty. Any problem with the product in one year, feel free to email us: [email protected]
4. Please Note:
Refund guarantee: If your item is damaged or defective within 90 days after normal use, we will be happy to replace or refund you.
24/7 customer support: We have a real-time representative team ready to help you answer any questions within 24 hours, 7 days a week.
Safe and reliable checkout: We use the most advanced SSL security encryption technology to 100% protect your personal and financial information.